What Cities Need to Know About Chatbots and Data Security

Chatbots make city services more efficient, but are they safe to use?

Uber Agrees to Expanded Data Breach Settlement With FTC

The ride-sharing company tried to conceal a 2016 data breach through its bug bounty program.

AI Experts Want Government Algorithms to Be Studied Like Environmental Hazards

“If governments deploy systems on human populations without frameworks for accountability, they risk losing touch with how decisions have been made, thus rendering them unable to know or respond to bias, errors, or other problems,” according to a new report.

Will the U.S. Ever Switch From Cyber Defense to Offense?

After another cyberattack on a U.S. city, it may be time to figure out a less passive response.

N.Y.C. Plans Free Cybersecurity App to Protect Residents’ Sensitive Data

STATE AND LOCAL ROUNDUP | Santa Fe mayor reaffirms “sanctuary city” policy … rural Missouri counties push higher taxes to fund police … N.H. town retreats from glass recycling … and this year’s “Strongest Town.”

‘Considerable Dysfunction’ Roils Disney World’s Local Government

There’s been massive turnover in the tech department that serves a heavily-visited Florida locality few tourists have ever heard of.

Atlanta Mayor: Ransomware Attack ‘Is a Test of Our National Security’

STATE AND LOCAL ROUNDUP | Okla. schools prepare for teacher walkout … Ariz. governor suspends Uber’s AV testing … Va. Beach city manager’s heated text about a state official … and N.J.’s Pulaski Skyway waiting game.

Oregon State Employee Moves Tens of Thousands of Taxpayer Records to Personal Cloud

The February incident shows why routine log reviews by IT security personnel are important.

What Do State Chief Data Officers Do?

A look at the job that puts analytics to use in decision-making.

Apple’s Next Product Launch Will Take Place at a Public School in Chicago

It’s highly likely that whatever Apple announces will be focused on education.

Recent Data Breaches Spark Debate Over 'Reasonable' Notification Rules

Some states have already moved to toughen their data breach laws as the number of incidents increases.

For Cities, Creativity and Convergence Need to Be the Norm

According to the former mayors of Albuquerque and Philadelphia: “It’s our job to make SXSW live on all year long. Here’s why.”

Homeland Security Wants Industry Input on Wearable Tech for First Responders

Wearables are great—but they can't get in the way when firefighters and paramedics do their jobs.

How Agencies Can Effectively Implement Artificial Intelligence

There are opportunities in three broad areas: technology and data, workforce, and risk management.

The Annual Cost of U.S. Cybercrime Could Top $100 Billion

Companies aren’t properly incentivized to protect their networks and we’re all paying the price, the Council of Economic Advisers concludes.

Is the Public Outcry Coming From Your Constituents or Bots?

It’s getting harder to discern fact from fiction online, and public officials will to need to fight bots with bots.

The End of the Custom Technology Era

The public sector is still waking up to the realities of the cloud software market.

Building Upon a Decade of Deploying Small-Cell Solutions to Improve Connectivity

After successes in Colorado ski towns and canyon dead zones, there’s a new push in Denver as the metro area moves toward 5G.