Transforming Cities and the Need to Create ‘Greater Capacity for Change’

In a contributed Q&A, Anchorage’s chief innovation officer discusses the What Works Cities program and Code for America with Jennifer Pahlka, CfA’s founder and executive director.

Transforming Cities and the Need to Create ‘Greater Capacity for Change’

In a contributed Q&A, Anchorage’s chief innovation officer discusses the What Works Cities program and Code for America with Jennifer Pahlka, CfA’s founder and executive director.

In Government, ‘Failure Is Just an Opportunity to Learn’

Public policy makers in Colorado consider a second round of pathbreaking entrepreneurial-style problem-solving pitches.

State and Local Evidence-Based Data-Driven Policy Movement Plows Forward

Highlights from the Denver kickoff event for Route Fifty’s Roadshow series.

Behavioral Insights: A New Tool for Performance Management

Knowledge of the situational factors that may push people to make adverse choices has helped cities uncover new approaches to tackle longstanding challenges.

Route Fifty’s 1st Roadshow Stop Is in Denver

Join us on April 18, where we’ll explore the DNA of good governance with Colorado Lt. Gov. Donna Lynne and Denver Mayor Michael Hancock.

A Data-Driven Governance Test for Seattle: Transforming Homeless Services

Two years ago, the Emerald City was among the first to be named to the What Works Cities program and chose to focus on human-services contracting reform. What can other cities learn from Seattle’s experience?

What Works Cities Launches New Certification Program for Municipal Data Practices

As the footprint of the WWC network grows, “other cities will want to copy the cities that do well,” according to former New York City Mayor Michael Bloomberg.

The Challenges of ‘Data Science for Social Good’ in a New Era of ‘Alternative Facts’

What can policy professionals do to combat misinformation and confusion that sows the seeds of distrust in their important work?

Parting Thoughts From Pittsburgh's Chief of Innovation and Performance

Debra Lam is resigning this month, after two years with the city.

Navigator Award Finalists: Cincinnati City Manager Harry Black and Team

Among all the impressive work being done at Cincinnati City Hall to improve services, there’s a great fix-it app, too.

Navigator Award Finalist: Team From Dallas Center for Performance Excellence

Establishing citywide policy priorities through proper benchmarking to improve quality of life.

Navigator Award Finalist: Jean Ann Lawson, Chief Performance Officer, Kansas City, Mo.

Looking to improve agency customer service? The City of Fountains provides great case studies that showcase an impressive transformation.

Navigator Award Finalist: Team From Results Washington, State of Washington

In the Evergreen State, the Results Washington team is measuring government performance and improving the way services are provided—and letting the public see how they’re doing that in the process.

Local Government Performance Guru Heads Back to Louisville

Daro Mott will return to the Louisville Metro Government as chief of performance improvement.

Optimize Performance Management by Aligning People, Ideas and Data

Break down your silos and ditch your mountains of metrics in favor of an interactive system.

Cities Get a Resource Toolkit for Data-Driven Government

In addition, What Works Cities named 12 more to its performance initiative.

The Path to Better Performance Reporting

What are the lessons learned and what are we still learning about performance and evidence-based management in government?

Performance Management vs. Data Analytics: An Interview With Mike Flowers

New York City’s first chief analytics officer: “Don’t lose the service delivery forest for the quantification tree.”

Making Data-Driven Government Fundamental and Sustainable in City Halls

As the What Works Cities program, funded by the Bloomberg Philanthropies, celebrates its first year, municipal leaders and experts are looking at ways to make the results of their data efforts “so essential that nobody can take it away.”