Aging Infrastructure: A Guide to Educating and Protecting Homeowners

With the current crisis facing cities and their residents, fielding questions from citizens facing expensive service line repairs is a task no municipal official has time for. Yet many homeowners do not know they are responsible for their service lines, and statistics show that more than 240,000 water main breaks are reported annually and will worsen as infrastructure ages. Public-private partnerships can provide the education your residents need to understand their responsibilities, and an emergency service repair plan, such as the NLC Service Line Warranty Program from HomeServe, can prepare them for the unexpected expense of a service line failure.