Citizen-Focused AI: The Future of State and Local Government

In recent years, artificial intelligence (AI) has jettisoned into the top priorities of government technology. Implementation varies by agency – while some state and local organizations are in the exploratory or pilot phase, others have ongoing AI projects actively integrated into their workflows. Using a series of expert-guided conversations, Government Business Council (GBC) produced an overview of AI in the City of New York, the State of Colorado, and the City of Atlanta. Supplementing these conversations with the insights of several nongovernment AI researchers, GBC prepared a report focused on the key challenges and opportunities for public sector AI in state and local government.