Connecting state and local government leaders
A new Design League embedded with city departments is helping identify which services to digitize.
In Oakland, California, the six-person Oakland Design League is currently working city departments to revamp online services with the goal of launching a new website in a few months.
With one-time funds to redo the site, the city was able to hire a small team to embed with city departments as part of the redesign effort.
The team is based out of the Civic Design Lab, a collaborative workspace on the ninth floor of Oakland City Hall.
“Our current website doesn’t really have great analytics,” Mai-Ling Garcia, Oakland’s online engagement manager, said in an interview. “We don’t really have a strategy around it.”
What’s planned: oaklandnet.com will move to oakland.ca.gov and away from a portal model. The code will be open source.
A set of citywide standards for site writing and design are being refined at the same time.
“What we want is to build digital infrastructure,” Garcia said.
Dave Nyczepir is a News Editor at Government Executive’s Route Fifty and is based in Washington, D.C.