How a Library Embraced New Technology and Helped Build a Prosthetic Hand

The public library in a small Texas town used an assessment tool that helped officials eventually upgrade equipment—including buying a 3D printer. One community member used it to make a prosthesis.

What Hackers Have in Store for 2019

COMMENTARY | From ransomware to crypto mining: state and local governments should expect “quieter” attacks.

8 Things Governments Can Do to Use Disruptive Technology Better

Making sure officials know what things like artificial intelligence do is a good starting point, according to a new report.

State Legislators Want to Mandate Worker Tracking Software for Contractors

NASCIO opposes the legislation proposed in 23 states. One company has been vocal in advocating for the bills.

For A Remote Workforce, Technology Builds Agency Culture

COMMENTARY | In a rural state where agency employees are isolated in far flung locales, a digital transformation meant not just efficiency, but "a cultural revolution."

When Regulating New Tech Harms Public Safety

COMMENTARY | Facial recognition technology is new and nascent, but not a departure from the innate abilities humans are born with. Efforts by states to limit its use harms public safety and deters innovation.

Why Vermont Digital Services Kept Employees Embedded in Agencies

The agency is eying an April launch of its security operations center.

How North Dakota IT Plans to Reinvent Business Services

Low unemployment across the state poses a threat to talent recruitment.

How FEMA Could Help Avoid Another Missile Alert Mishap

State and local authorities are responsible for sending and rescinding alerts but FEMA can—and says it will—require the underlying infrastructure be more user-friendly.

New York IT Homes in on Agencies’ Business Challenges

Technology solutions come second, said the state’s executive deputy CIO.

Kentucky’s Approach to Modernizing State Agency Apps

Service delivery is the focus of CIO Chuck Grindle’s second year at the IT helm.

How Mississippi IT Is Getting More Nimble

Craig Orgeron has embraced the “CIO-as-a-broker” model.

Cities Address Hurdles to Sharing Data

An increasing number of operating systems are available to municipalities looking to streamline data sharing, but a global network wants them thinking about urban resilience as they do.

Eliminating Tech Tribalism in Government

Are public sector agencies ready take tech collaboration to the next level? Our survey says government officials want to, but don’t know where to start.

Security Clearances Won’t Get in the Way of Responding to Election Cyber Threats, Officials Say

One intelligence leader urged a “just get it done, we’ll worry about the consequences later” approach to countering threats on Election Day.

Homeland Security Invests $11.6 Million in Countering Large-Scale Internet Outages

The grants are focused on the effect outages could have on critical infrastructure.

More States Appoint ‘Chief Privacy Officers’ to Protect People’s Data

Eight states now have top officials whose job is to keep residents' personal information safe.