Performance management practices in business are undergoing a sea change to address essentially the same problems.
This stamp of approval for governance is certainly not a rubber stamp.
Reaching its 100-city goal, the network focused on improving data-driven management practices in mid-size municipalities is continuing to foster “sustainability of practice” in city halls.
In a contributed Q&A, Anchorage’s chief innovation officer discusses the What Works Cities program and Code for America with Jennifer Pahlka, CfA’s founder and executive director.
Public policy makers in Colorado consider a second round of pathbreaking entrepreneurial-style problem-solving pitches.
Highlights from the Denver kickoff event for Route Fifty’s Roadshow series.
Knowledge of the situational factors that may push people to make adverse choices has helped cities uncover new approaches to tackle longstanding challenges.
Join us on April 18, where we’ll explore the DNA of good governance with Colorado Lt. Gov. Donna Lynne and Denver Mayor Michael Hancock.
Two years ago, the Emerald City was among the first to be named to the What Works Cities program and chose to focus on human-services contracting reform. What can other cities learn from Seattle’s experience?
As the footprint of the WWC network grows, “other cities will want to copy the cities that do well,” according to former New York City Mayor Michael Bloomberg.
What can policy professionals do to combat misinformation and confusion that sows the seeds of distrust in their important work?
Debra Lam is resigning this month, after two years with the city.
Among all the impressive work being done at Cincinnati City Hall to improve services, there’s a great fix-it app, too.
Establishing citywide policy priorities through proper benchmarking to improve quality of life.
Looking to improve agency customer service? The City of Fountains provides great case studies that showcase an impressive transformation.
Making government services leaner in the Buckeye State
In the Evergreen State, the Results Washington team is measuring government performance and improving the way services are provided—and letting the public see how they’re doing that in the process.
Daro Mott will return to the Louisville Metro Government as chief of performance improvement.
Break down your silos and ditch your mountains of metrics in favor of an interactive system.
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