Author Archive

Terena Bell

Smart Cities

What Cities Need to Know About Chatbots and Data Security

Chatbots make city services more efficient, but are they safe to use?

Tech & Data

Ways Cities Can Avoid Paying to Translate the Same Sentences Repeatedly

Here’s how Philadelphia and Bowling Green, Kentucky keep their translation service costs down.

Management

When Hurricane Warnings Are Lost in Translation

With Irma looming, organizations are hitting some roadblocks in getting information out to Floridians who don’t speak English.